Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling certain functionality, and helping us understand how you use our services. Cookies are widely used by websites to make them work more efficiently and to provide information to website owners.

2. Why We Use Cookies

We use cookies for several purposes:

• Essential functionality: To provide core website features and services
• Performance and analytics: To understand how visitors use our website and improve our services
• Personalisation: To remember your preferences and settings
• Marketing and advertising: To deliver relevant advertisements and measure campaign effectiveness

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remember your cookie consent preferences. The website cannot function properly without these cookies.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to track website usage, visitor behaviour, and performance metrics.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language preferences, login details, and other settings that improve your user experience.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may be set by us or by third-party advertising partners, including Google Ads, to build a profile of your interests and show you relevant adverts on other sites.

4. Detailed Cookie Information

5. Third-Party Cookies

We use services from trusted third-party providers that may set their own cookies:

5.1 Google Analytics

We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to collect information about how visitors use our site. This information is used to compile reports and help us improve the website. The cookies collect information in an anonymous form.

5.2 Google Ads

We use Google Ads for advertising and remarketing purposes. These cookies help us show relevant advertisements to users who have visited our website and measure the effectiveness of our advertising campaigns.

5.3 Google Fonts

We use Google Fonts to display fonts on our website. Google may set cookies to optimise font loading and delivery.

6. Google Consent Mode v2

We implement Google Consent Mode v2, which allows us to respect your cookie preferences while still providing essential functionality. This system adjusts how Google services behave based on your consent choices, ensuring compliance with privacy regulations while maintaining service quality.

7. Managing Your Cookie Preferences

You have several options for managing cookies:

7.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time by clicking the cookie settings link in our website footer.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable cookies, some features of our website may not function properly.

8. Browser-Specific Cookie Management

Here's how to manage cookies in popular browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Preferences > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

9. Cookie Retention and Deletion

Different cookies have different retention periods, as shown in the table above. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or are manually deleted. You can delete cookies at any time through your browser settings or our cookie preference centre.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

12. Your Rights

You have the right to withdraw your consent to the use of cookies at any time. You also have the right to request information about the cookies we use, request deletion of your data, and lodge a complaint with the relevant supervisory authority if you believe your privacy rights have been violated.